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Summary of AQTF or VET Quality Framework audit information

As part or the application process to become a Pre-qualified Supplier under the User Choice 2010 – 2015 program, Australian Online College Pty Ltd is required to publish audit information in relation to it’s compliance with the Australian Quality Training Framework (AQTF) or VET Quality Framework.

The User Choice program provides public funding paid directly to Pre-qualified Suppliers for the delivery of accredited entry-level training to eligible Apprentices and Trainees.

The AQTF or VET Quality Framework is the national set of standards which assures nationally consistent, high-quality training and assessment services for the clients of Australia’s vocational education and training system.

An AQTF audit reviews evidence of an organisations’ compliance with the requirements of the AQTF Essential Conditions and Standards of Initial/Continuing Registration to confirm that it is achieving quality training and assessment outcomes. The process also identifies opportunities for improvement on these outcomes.

A VET Quality Framework audit of a registered training organisation reviews evidence of compliance with the requirements of the VET Quality Framework to confirm that it is achieving quality training and assessment outcomes. The process also identifies opportunities for improvement on these outcomes.

This information is published to assist apprentices, trainees and their employers to make informed decisions regarding their selection of a Pre-qualified Supplier for the delivery of training and assessment services.

Audit Date: 4 December 2012

Qualifications Audited

  • SIT20207  Cert II in Hospitality
  • SIT40307  Cert IV in Hospitality
  • TLIF2010A  Apply Fatigue Management Strategies

Was non-compliance identified? YES

Non-compliance type: Minor

Summary of non-compliance: Australian Online College Pty Ltd was identified as compliant with the Standards for NVR Registered Training Organisations 2011 (SNR) - Essential Standards for Continuing Registration SNR 16,17, 19, 20, 21, 22, 23, 24, and 25.

For the online delivery of single units of competency, the organisation demonstrated compliance in its training and assessment, client servcies, and management of operations. Evidence provided demonstrated the organisation has placed a significant investment in providing training and assessment in this modality.

Non-compliance was identifed with SNR 15 and 18. The level of non-compliance is considered to be minor as the non-compliances identified were relevant to qualifications yet to be marketed or offered to students.

Actions taken to rectify the non-compliance: Updated training and assessment strategies for Certificates I - IV in Hospitality to include current trainer details.

Has the non-compliance been rectified? YES


Explanatory notes:

Non-compliance with the AQTF or VET Quality Framework means that requirements of the have not been met based on the evidence reviewed. Non-compliances are categorised as minor, significant or critical. For the purposes of the User Choice 2010 – 2015 program, only significant and Critical non-compliances need to be published.

Minor: No, or minor, adverse impact on learners with no serious breakdown of provision of quality training and assessment.

Significant: Significant adverse impact on learners with insufficient focus on quality training and assessment outcomes.

Critical: Critical adverse impact on learners with widespread or persistent dissatisfaction with services and outcomes.

 
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Talei Hall
09.04.12, 02:43
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