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What is a RSA Certificate?


In Australia, government departments have recognised the need for persons involved in the sale and service of alcohol to be trained in the responsible service of alcohol. Whilst the training requirements can vary slightly between the States and Territories the aim of responsible service of alcohol training is to limit the harm caused by alcohol abuse.

A Responsible Service of Alcohol or RSA Certificate is the proof that you and your employer need to show that you have been trained in responsible service of alcohol principles.

RSA Certificate training includes the topics:

  • Sell or service alcohol responsibly
  • Assist customers to drink within appropriate limits
  • Assess alcohol affected customers and identify customers to whom sale or service must be refused
  • Refuse to provide alcohol

Completing RSA training will assist you in understanding the relevant state or territory legislation, licensing requirements and responsible service of alcohol principles. You have the knowledge to be able to provide customers with accurate information about alcohol and alcoholic beverages and be familiar with house policy and codes of conduct relating to the service of alcohol. You will learn about groups of people within the community who are considered to be at greater risk of alcohol and the requirements and restrictions in place to control the supply to those people. You will learn about industry practices used to assist in the service of standard sized drinks and methods of diplomatically and courteously assisting customers to drink within limits. Recognition of excessive and erratic drinking behaviours and the signs and symptoms of intoxication are covered. You will learn the factors which influence intoxication levels and when it is required to refuse service of alcohol.

The Australian Online College delivers RSA Certificate training online 24/7 throughout Australia. Our course is Nationally Recognised and can be completed in around 4 hours. At the conclusion of the course you can download your Certifiate and be ready for work. You can find out more information and enrol by visiting our Online RSA Certificate Course information page .

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This page is about responsible service of alcohol certificate.

Government AcceptedImmediate
Course AccessLearn and
Study Online120 Days
Money Back GuaranteeGroup Discount
Talei Hall
09.04.12, 02:43
It has been a pleasure dealing with you and your customer service is commendable and refreshing.
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